Returns & Exchanges
At The Monroe Institute, we want you to be completely satisfied with your fashion selections, which is why we offer a 30-day window for returns and exchanges on all unworn items in original packaging. We strive to make the process as seamless as our designs, ensuring your wardrobe updates are entirely stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the unworn garments with original tags attached into the shipping box and include the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing