Frequently Asked Questions
Everything you need to know about shopping at The Monroe Institute.
What is your standard shipping timeframe?
We offer standard shipping across the domestic United States, which typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination.
What is your return policy for fashion items?
We accept returns for unworn and unwashed items with original tags attached within 30 days of delivery. Please note that certain limited-edition pieces may be final sale.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Are your materials sustainably sourced?
At The Monroe Institute, we prioritize ethical manufacturing. We partner with suppliers who utilize organic cotton, recycled polyesters, and low-impact dyes to ensure a smaller environmental footprint.
Can I track my order once it has shipped?
Yes, once your order is processed, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.